SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful
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The material is good it looks really nice. Bought two more of this
It is very cool, it stretches very well, the package is a little to be desired but from then on everything very well
Ordered 27.01, 10.02 arrived. M size fits very well, but the lower part with cones is long. Slightly altered so that too lower part is not open. Material is similar to synthetic
It's a little see through but not that much. Otherwise, it's fine. It's comfortable and stretches.
I like it thank you
I’m really into this satin/stretch feel right now. Bought this for work, the sleeves are a bit shorter than I anticipated, but otherwise, I like it!
On the European m tsya m Syla idially. The quality of the norm, ale wild synthetics, similar to Lycra. I will come back to the type of Brazil: and not cowards, and not strids.
Very good product, productpnorogila and excellent supplier!!
The quality of the fabric is the highest, but the color is completely different. I ordered Green, and I received Brown
Excellent quality of the fabric, it is elastic and fresh. The color is very solid and not transparent.
Fine! Thanks!
It is correct to pay on the day. Delivered to Kiev for 16 days. They did not spit with the seller. Rosmir is small for the pity of the trohi, ale the fabric of the yakisna and good to be drawn. Sewn Garno. I recommend it.
Same picture
The light is darker, with overflow, the quality is good, the 48 p lsela is good
Weight 65 kg height 164 size m looks good.
Comes to the picture color and is thin the fresh fabric the only thing that comes very big from the bottom of the panty
As described, fits well, good quality. Synthetic elastic fabric, exactly what I wanted :)