SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in 18 days in total parcel with other orders. Sewn is not bad, the fabric is pleasant to the body, very soft. On the Russian size 44-46 ordered XL. For such money, the set is very good
I liked the complex very much, simpotichenky even very much! To the touch soft, the seams are even! She wrote out her daughter very much, too. I did not communicate with the store. Delivery about a month to Samara region
The product fully corresponds to the description and delivered on time, within 3 weeks. The color in the photo is more blue, in fact it is closer to green. Slightly small, so I ordered a size L, came up perfectly, although I usually wear M or S.
Matches the photo. Pleasant to the body. My height is 175, weight 79 took XXL. the only little bit in the chest. The chest does not stand in the Cup
The order was delivered on time! Everything was very Well packed! Color, as in the picture. Seams are all quality, threads do not stick out anywhere! I ordered a second set (shirt + robe) in for my grandmother, as she really liked it!
In Kyung for three weeks, took for 1500r as a gift to his wife, the goods have not yet unpacked, on November 26 Dr at her, I like the review or or
The parcel arrived in 16 days, everything is excellent fit cool!
Ordered 20.10.2021 came 07.11.2021 to the Volgograd region. I took the size XXL according to the store's size table. The table matches. The price for quantity is normal, but here is the quality disgusting. It is clear that the synthetics are naked, but the quality is just beee. The goods are odorless, but in stains (((I hope it is washed. Five stars for delivery. Quickly, well packed, it came to the cash register pyaterochki.
The goods are sent quickly, 2 weeks to Saratov, my height is 1,78, the weight is 72 kg, everything is well suited to the color is pleasant, factory sewing, the seams are smooth are
Everything is super! Shipping fast. The quality is excellent! Advise
The goods came before the deadline. Appearance corresponds to the photo bought two colors, red and green. Everything is neatly sewn.
11.11 ordered. Arrived in RB 27.11 Very fast Thank you store for fast shipment❤& Middot; I really liked the kit!!! And in color, and in material! Referred to the reviews, which was very helpful, chose to size 44-46 m (about 102), XL approached, but if you want to choose more freely, then you can choose a since shorts and pants are almost fitted in the hips. By sewing claims, too, no-neatly! Lucky-not disappointed For their money, even very much Photo on itself did not do
I ordered the second set from this store. Since I recovered, I ordered a larger size XXL and did not regret it. Slightly free, but so convenient, nowhere presses, does not press. The robe is completely sealed, in the size of L did not smell until the end. My sizes are now og-95, ot-77, ob-101, height 167. It all came quickly to NSC, in 2 weeks. The seller is sociable. Thank you!
Finally came the kit. I order it for the second time. For the first time-for yourself, in this-sister. Last time the delivery was mega fast, but this time very long, although they wrote that fast. Promised on November 5, in the end 27. A little thread stick out on this kit. I ordered myself another, there the model is more accurate. Seller Thank you! Only delivery failed this time. The kit is very convenient. With the size of guessing, the sister wears a Russian s.
The kit is very good. I ordered the size L. Everything came up. Shirt and T-shirt could be more. But in general, it's normal. Village on the figure. A little lace is pricked on the sides under the arms. And in the rest I'm happy. For such a price just super! And came very quickly. Ordered on October 10. 25 received at the post office after the weekend.
Set cool, only color lace is not white. The size of XL at 46 dew. Delivery two weeks to Ufa.
Super pajamas and a robe! The material is pleasant to the body. On my height 165, weight 55. OG 94 From 71 Ob92 Fit size L Ideal for small breasts, because the Cup of T-shirts is small. In some places there are seams, threads, but for the price of 1240 rubles and for delivery only a week before Tatarstan it is uncritical. In general, the purchase is happy
Nice set. Delivery mega fast. It is the fastest shipping from China. Small size for size. At 42-44 took L and came up perfectly. Shorts have a wider hips than pants.
Very good quality frankly go but take sizes bigger than your normal