SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Panama miracle. a little more than I expected, and so everything is fine. soft and very pleasant, the material is not shit
Very fashionable fur Panama. Looks decent. I will wear with a black coat in the autumn. It's not exactly for our winter. Who's used to it, though. If the ears are not afraid of Frost, then quite for the winter.
Panama heat, no view. Compact, you can wear noti in sumzi. It's fun at the reception.
Quality is simple. I thought Panama would be not particularly high quality and will climb fur, but no! Very nice Panama. More suitable for those who have a big head or a voluminous hair. I have a little head, I never went outside.
Funny Panama. Fur of course leaves much to be desired. Inside the lining, the size is single, not adjustable. As for me-too obvious seams. But for its price is quite. In bulk, exactly twice as expensive as the same.
Zvidko for 13 dnev new poshtoyu. Myakenka, yak rabbit on the dotik. To finish the heat, ale in a strong winter in vooha Bule is cold)
Very good quality. Tightens inside. Pleasant to the touch. Shipping fast. Head and ears do not freeze))) I recommend to buy)))
Excellent goods, exactly the same as in the photo! It came quite quickly, I recommend!
Chic Panama, came quickly, soft, warm, you can adjust for yourself, sent a gift
On my 55R very large in general cool but not mine)))
Not very quickly. In general, I'm happy. I do not think the money is thrown away. I will wear
Hat-mood. Beautiful. Bright. All. Pay attention. Color and print are original. I recommend the store and the goods
Very cool! Not crumpled, nice fur. There is a lace for adjusting the size. Thank you store! Put the rubber band)
Love the color and texture! Great option with size change. Warm and big - just as on photos.
The hat is cool, now this style is fashionable) keeps well, inside you can tighten the tape. Came not crumpled, the form holds well. Delivery of 11 days to Pyaterochka. INST: ann_dronova
Very good hat. Warm and soft. I'm early and he did his job very well. 100% recommended probably buy another one as a gift or in another color for me. Reasonable price. Latin cantio, a song is what is sung (it produces melodious sounds). This is a verse composition
Cool Panama, a little too big, but I like it, very warm and stylish, I recommend the store
The parcel went somewhere 2,5 months, but a very cool Panama! Soft, odorless and all other things, inside there are ribbons to adjust the size. Thank you very much ('∩• • ᵕ • •' ')
Chic plush Panama! Came for a week, very beautiful and pleasant to the touch. Everything is in place, there are no holes/threads, there are tape-adjusters. Panama is very warm, for winter the most it. The color is very nice. I did not communicate with the store.