SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, looks like on the pictures, the material is very pleasant to the touch almost like natural. All functions work, noise is not much in contrast to such toys. The sizes correspond, even a little more, the telescope movement is 2 cm. Suction cup is reliable. Packing is also reliable, as a gift, the condom was put, the little thing is nice. Delivery of 11 days (given that they ordered on holidays) from Moscow to Bashkiria. The store is responsive, answered questions immediately. In general, we are happy with everything, we recommend the seller and the device!
Great vibrator. Very realistic. Optimal size. Progressive movements are average. Do not doubt, safely take it. Orgasm provided.
At first I did not understand the wife broke down then all the norm will try ..
The order came quickly, about a week. He did not fit me, T. To the inside the mechanism and because of this he does not go as I wanted. And so cool.
Perfect realistic functional. Excellent deal delivery man
Get fast in box well protected, good furniture touch and demeanor, even not test, but looks it works well.
Not ordinary course thing, but adapted his wife))
Quality is good. Everything works. Actually very small
The order came in 4 days, testing until it passed, looks like no dildos!!! You don't get attached to the wallpaper, the eggs hang like a bull-sealer! I advise the store, order.
Delivery 8 days, until checked, how to check, I will leave feedback.
It works, the wife may not, later дополним.
His wife like, all functions work. Feels like the real thing, told my wife))
Read reviews about the strong vibration device, but do not think that many strong! It is advisable to less. And everything is in accordance with the description. As a supplement suitable, but live communication with the man does not replace!
Toy fire, half the night tortured's wife, is not exhausted)
Arrived packed in a cardboard box, inside, in addition to the device itself, there is a package and a remote with a non-standard battery. Delivery took 2 weeks, to the touch is very pleasant, soft. The remote control did not work, when the button pressed, the bulb on the remote lit up, but nothing else happened. There is another power button next to the charging place, with its help it turned on. it may be worth reading once more the instruction, there is no instruction inside the box.
The goods are very good as real. Seller sent fast
Bomb goods, we liked, many modes, heating непочувствовали, for the price, just a gift, recommend
Todo correct. My women loved him for its realism.
The order came quickly despite the loading. Packed well Thank you very much to the store.
Fast shipping, packaging is not clear, that is inside. Vibrating, moves, heated. Motion and vibration together do not work.