SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
It's all right. With good wrapper, thank you very much to the store. I recommend.
Excellent glass, very satisfied. It came perfectly, it stuck well. It came very quickly + inexpensive cost. Schschetsinoo! Together with him I ordered another store, more expensive. So the other came some kind of dirty and dirty. And this is clean, it was pasted.
It came super fast, it came all right, just at the time of putting it out of a corner, be very careful with that :(
The goods came in 3 weeks, to Taganrog. Packed well, all whole. Recommend!
The order was 6.11, received 10.12. Delivery to Novosibirsk month, say this quickly what the problem is... The problem is that in Novosibirsk the order was already 17.11, I just could not find my parcels, 3 Times transferred to different transport companies. Some horror, I thought I would not see the parcel at all. About the glass is generally Super. Packed on conscience. Fit in size.
Thank you!!! It was perfect, the item has arrived on time and it is a good quality. Personnaly, I advise you this shop !! arrivé très rapidement. L'article est absolument parfait, très bonne qualité et bien reçu
very well packed!! It’s not broken so I am satified!
The glass is even, not a curve is not a goat. The camera is closed, the button is only unusual to become drowned. The finger slides just fine.
The glass is excellent. Pasted from the first time
Стекло полностью соответствует описанию и фото, пришло за две недели. В комплекте две салфетки. Без дефектов и повреждений, хотя упаковочная коробка помята.
Delivery about 1.5-2 weeks to Tula. Looks very high quality. Came whole, packed very well
Very easy to install arrived well packed 100% rexomendable
Very well. Exactly the size of the screen. Glued well.
To Saratov in 12 days. Quality is super. Pasted with the first time and without bubbles and debris. Complete wipers did not use. Recommend
The glass came whole, perfectly packed. Glued without problems, no bubbles. The glass is not on the whole screen, about 1mm retreat from the edge is even good, because the cover does not fit into the glass. I'm happy. I recommend to buy! thank you very much!
The store well sent everything in a good package, whole and in the kit everything is for installation
The product corresponds to the description, quickly shipped, well packed, quickly delivered. Thank you store! Seller recommend!
The glass is just right (iPad Air 2), everything is fine, but the delivery was 2 months, but I think because of the pagan cowboy It's the norm.
2 weeks to Moscow, packed perfectly, until I installed.
ya llegó solo falta probar si es que le da