SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
I liked the goods. The clamp is good. Water in the nose does not pass. On another photo is another clip. There are 2 Jumpers (one broken already-put a paper for the photo, but this took in Vegas. do not take it) delivery was from 11.11.21 to 11.22. Long FFU ((( All beaver! RB davlekanovo-Ufa.
Good product, conform to the description for a good price.
Even keep water, do not let in the ears, the nozzle on the nose is useless, on the doll only if, and does not bend, break immediately
ok thanks
The photo corresponds to one thing: on the cover the sticker is a huge sticker, which is removed with great difficulty and not to the end. You can probably turn it away, but still. Latches at the case are quite flimsy, badly held. Nose clip is very tight! Earplugs are cool, soft and corrugated, in the pool should protect perfectly. The goods came in lightning, less than a couple of weeks.
Good product I recommend buying thanks to the store
Went for a long 2 months, asked for different colors, the store put one color
There was No way to use the nose cap. It's very uncomfortable and it ran. It may be child size and does not serve as an adult or, The Eastern standard size, is not the same as in my locality.
Quality, taking into account the price of 1 $, just excellent.
Good furniture product and economic used nicely for swimming They are gentle silicone and not hurt the nose or ears
Exactly what you see in the product photos. Stoppers do well their function and nose clamp as well even though it tight a lot. It took about a month to arrive. I'll ask the same store again.
Very tight clip, impossible to swim with.
god quality!
A product that is OK to advertise but light and not solid to break on the whole acceptable thank you sir.
I thought it was lost because I didn't update the page but it came
I'm happy, soft and pleasant to the touch, fast delivery, I recommend
Delivery fast. The set is excellent.
All good but the withdrawal costs my really shocked