Product Details

Product Name: Personalized Dog Collars Customized Dog Collar with Id Tags Eco-friendly Microfiber Adjustable Size for Large and Small Dog Puppies Pitbull Bulldog Beagle Correa Perro
Material: Eco-friendly Microfiber collar band with alloy-made id tag name plate
Size: XS/S/M/L (See the measurement on the size picture)

This dog collar fit for many kinds of dogs, like Poodle, Pugs, Dachshund, Terrier, Beagle, Pitbull, Labrador, Bulldog and so on.

Please send your dog’s information at check out or send us a message.

Note: Please leave us a message about the information you need!
We can accept ENGLISH LETTERS (26 Letters A-Z) .

Missie 0123 456 789

Measurement:
Please use a soft ruler around your dog’s neck, to measure the surrounding of it. Please don’t make it too tight. Better leave a space that can put 2 fingers. So your puppy may feel more comfortable.
For each size, the max digits of the name is limited.

XS:20-26cm (no more than 5 letter, like LUCY, BELLA)
S:27-33cm (no more than 5 letter, like LUCY, BELLA)
M:30-39cm (no more than 8 letter, like CHARLIE)
L:36-46cm (no more than 8 letter, like CHARLIE)

Items will be shipped within 2-3 business days once full payment is settled. If you cannot get your items in time, please contact us first, then we will check and solve it for you soon. We will reply your mail within 24 hours normally. Sometimes have a little delay due to the weekend or holiday. If you cannot get your Email after 48 hours, please check your spam or contact us with other mail address.

Different shipping methods take different days to delivery the item. When you place the order you can choose the best way for you.

For any question, please feel free to leave message.

Thank you very much for choosing our store, we provide 7 days return service:

1. For any reason, you’re not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receiving, keep the product in original condition and undertake shipping cost by yourself, we will process your return request after receiving the returned product.

2. If you receive defective products, please contact us immediately in order for replacement or repairing. If a replacement is not available, then a full refund will be issued with the original payment method.

3. For more information, please contact our customer service team.

Your support and trust is the greatest impetus for us:

1. If you are satisfied with our items and service, please kindly take a minute to leave a positive feedback with 5 stars, we will gladly do the same for you.

2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will try our best to provide you a best service.

Item Specifics

Brand Name:

AIRUIDOG

Type:

Collars

Collar Type:

Basic Collars

Origin:

CN(Origin)

Is Smart Device:

is_customized:

YES

Season:

All seasons

Feature:

Personalized

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts

Please do not send your purchase back to us unless we authorise you to do so.

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