We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
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The hat is very cute, but as my hair is curly was a little small Hold the hair can use… Finally, recommend, the product is excellent quality.
As shown in the picture, quite thick, good material
I arrive before the date, very good purchase, the fabric is very good.
Good Panama, I order the second time, color in color. It is certainly summer, but you can wear it now, the size is somewhere 57-58
Wow… thank you so much, I am happy all my beautiful order and shipping nor say super fast 16 days. Thank you, thank you, thank you. Beeeellisimo
Excellent Product, thought it would be great but was the right size, delivery super fast. Highly recommend
The hat arrived in 17 days calendar. The material quality is good for the price, was a little tight in my head but you can use
Combined 2 orders, delivery about two weeks. The material is quality, dense but in places the threads stick out. Also came all the crumpled, had to work as a steamer and then until the end did not rule out so far. My head is not big, I was afraid to take a nursery, but I think she would also sit down normally. It sits well, but too freely. At sea the most it is in the summer to carry, for such a price especially.
Quite good quality and size.
21 days to get it Santana in Bahia. Great, already okay kdkfkkf
Very good product. A great quality material. Very good workmanship. Happy with the purchase.
Cute hat, good material and is not transparent. Identical color as the picture. Recommend
Arrived very fast, the product quality is great. Loved!!
good quality and price, the bucket fit me well and its comfortable I love it! thank you
it came quickly, i’m very satisfied it fits well the quality is good i would by again definitely recommend it
eu ameii, estava ansiosa esperando um desse e chegou, a qualidade é ótima, só é um pouco duro, não sei se muda com lavagem, mas mesmo assim eu ameii, ficou perfeito e vou usar sempre
Mmuito good for you with Vincent.
Panama is great. Recommend