SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Towel good quality, good size and very practical.
Fast shipping and excellent quality, think in extreme conditions not подвидет. will wipe, do push-ups and dry. Thank.
Excellent towel packaging bag express shipping only for 500 rubles
The order came on time. Looks good quality. I'll check it out in the summer. Thank you store.
Nice towel. I would not say that super light or compact, but quite myself. About absorbing and drying need to be tested. In any case, it is more convenient than usual.
Excellent! Delivery fast, corresponds to the description, I recommend!
Great product Superior to other domestic brands and even comes with a bag for shipping .. Which helps in separating the towel in luggage Recommend
Great. Arrived quickly.
I'm happy with the towels, I ordered black and blue. Large, perfectly absorbs moisture and dries quickly. The store sent a day after the order. Special thanks for the stylish packaging!
The order is received in 14 days-Moscow. Everything is in place. I recommend the store, I will still buy the goods in this store. Good day.
Nice towel. Already there is such, another manufacturer only. I'm happy-light, compact, absorbs moisture well, dries quickly. Only to wipe them out is not as usual, it is more likely to leak the body. On a trip, on a hike, what you need .
Comfortable small towel. came very quickly.
Bought for 938₽. Decathlon is cheaper, but I wanted an embossed logo. Of course he did not see in the description that such logos are only on small towels. This is a rubberized clip. Upset. On quality it is not clear, before such material did not wipe. It feels like you are wiping a rubber mat, it's unpleasant. Absorbs of course, but this is not enough, I would like that it would be also soft.
Many thanks to the store for the fast delivery. Packed very well. Towel 40x80, not small, pink color is beautiful, to the touch pleasant. The cover is quality, the size is compact, it is convenient to take with you to fintes or on the road. About absorbent properties until I can not say, I did not use it.
The towel is longer than I expected. Shipping is super fast!
Very fast shipping! The quality is good, the fabric is dense!
Did not notice that the width is only 30 cm... narrow
Thank you, the order was received intact. The quality of the goods is excellent, I recommend to purchase.
The goods are quality, without marriage and smell, stylishly packed.
Garden towel for the beach