SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
good product
At the top provide bigger than expected is what I did so it suits me
It's cold outside so use them for workouts in gym. Fit good for me: 176cm, 94kg (waist 102cm). Have pockets to carry phone. Shorts on photo was washed one time.
Nice material, size ok 5xl for 1m80 and 95kg, maybe 4xl would have enough... All ok
Shorts top and recommend the store
It's okay. Quality very much. I take such 4th time! Weight 95 kg. Height 182 cm. Shorts size 5XL.
High quality at a reasonable price, I'm satisfied, good store.
Delivery is long, but good quality for this money. This is the second I bought. Pockets on the locks and deep-very convenient.
Corresponds to the order, sewn well, the fabric is pleasant to the body, thanks
Quality is good. The material is light and breathable. Took 5XL to weight 112 kg, approached perfectly.
Top merci
Shorts of good quality, worth their $11, and in size guessed. Malomerit at 48-50 3 XL just. The material is soft. General liked
Everything is fine! In Adler, the parcel was delivered in 24 days. Shorts are pleasant to the body, they stretch well: it is convenient in them and squat, and, in general, make any movements... My weight at the moment is 83...84 kg, and height 172 cm (hip circumference ~ 102 cm, waist ~ 92 cm); so the size 4XL is very clear. (The only thing that is uncomfortable for me is that the laces hang outside and hang out when you do sports... I prefer when they are fueled inside.) And in general, I recommend the product!!!
покупаю второй раз! приходит в северный Казахстан за месяц. качество хорошее. упаковка тоже.рекомендую
+++
The order was about a month. Description corresponds. The size corresponds to 50-52 height.
Delivery this time delayed. Cool summer shorts, I take the third (for different people). Quality is excellent. Compliance with the store's dimensional grid. Thank you
Shipping very fast. As described.