SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
She's great for the gym but she should have gotten bigger
Arrived very fast and is of good quality
I really liked the backpack .. Very good material, resistant. has several pockets, which helps to carry other objects besides clothes. The size I bought is good, but I should have bought the bigger size .. the delivery time is a little time-consuming, but it is understandable because it comes from China .. I recommend the product.
Very good product .. I recommend it to everyone. Congratulations great quality
The description states that it is a 'men gym bag'. But I'm a woman and I'm really satisfied with it. Have ordered the smallest size. The devices compartments are really convenient. Everything I need for the fitness fits in. My fitness has small lockers and this gym bag fits in without any problems. Approved by a woman😉
Perfect. Great material and very spacious.
The bag is very comfortable. For coaches in the gym is the very thing. Shorts, T-shirt, towel, sneakers, slippers, shampoo, water are placed and there is still a little space.
Thanks to the seller. I am satisfied with the quality.👍
That they say the bag is small, it's nonsense Clothes with shoes for the gym and a bottle, everything for the bass with shampoo and slippers, it fit without problems and there is no place left Huge bag
Product excellent quality. It's very fast
Great bag, for this money it is better not to find it, everything is very high quality made and stitched, the quality is pleasantly surprised, everything fits for the hall, delivery is less than a week. If something goes wrong next, I will supplement the review.
A great bag. L. took size for the gym. Tailoring is good. For this money I definitely recommend👍
Great bag made of quality material, well sewn. Even better than I expected))) recommend
Very very good bag for the price. Has everything g you need.
The bag is cool, delivered by courier. I advise you to buy
The bag is simply chic, roomy, comfortable and not huge, took for 1.5 k
Sensational backpack!!!
Delivery from Russia-5-6 days quality material and workmanship-good side section for shoes, etc., the size of the entire main compartment of the bag inside the main compartment, there is a pocket with zipper carabiners on the shoulder strap and fastening on the bag-plastic pocket on the side of the bag (length), Palm size optional full length of the side bag (between the zipper for the main compartment and the pocket with the palm on the side) thanks to the seller for the gift good product, good seller
Beautiful, quality stitched, medium size. I liked it very much.
Great bag for the price