SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
La talla corresponde con la que pedí. El material está muy bien (no es cuero fino)
The order received at the mail in one package along with other orders, until Moscow 21 days, corresponds to the description. ordered 3XL, for me (height 183, weight 80) approached the battery, very glad! The upper pockets are deceptive, inside is shaggy, there is no smell. Seller and recommend!
Furry and soft on the inside. Material does not feel like real leather- however, it keeps you warm on an Autumn night and looks like the picture. The fit was excellent and the shipping was fast. If you like the way this looks, I definitely recommend this purchase. Thank you!
Very satisfied
Jacket fire, in appearance and in general, inside a warm lining, with the store talked about the size, everything came straight, perfectly considered with my helmet
Product description is consistent. The jacket looks horny. Relatively easy, good for transitional seasons. One thing only: I wanted XL, the store has to my size and weight asked and you have 3XL for me ordered. 2XL would have been better.
Jacket fire, the quality is good, the size is correct sent, the store is good, the jacket was tracked)
muy rápido entrega y excelente material como sale en la descripción muy recomendable se agradece
Superb quality
Article conforms to the description very nice to see so solid in the time delay of sending a little late
producto de buen calidad y rápido envio
Great jacket! Better than expected.
Jacket looks like advertising. The time for delivery was so long but no problem. i am satisfied because
Came the parcel for 14 days, fit in size, the jacket is thin for spring autumn. It was packed in a zip bag and 2 bags of paper. Lining fur is thin. 2 pockets at the bottom and 2 at the top of the cheat. There is a secret 1 pocket inside. Seller recommend.
Great quality loved.
Perffec
Nice jacket. Thank you store!!!!
The goods are satisfied. Good service
Very good value for money and shipped very quickly. Complies with the description.
можно брать.ок. хорошая курточка!