SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
All is super! Super quality, Super effect, super fast delivery! One of the coolest toy that bought. Premium materials and design. Nice in your hand, much as nice to use!!! Various kinds of vibration: and smooth and pulsating, small and fairly large. Want to change-just перевернули toy other end and forward for new наслаждениями. Very convenient. In general, if раздумывали take it or not-to take one. Of course, preferences are different, and I only write own opinion but for the price you can even just try. If it is what you were looking for?!
All OK with the request, arrived fast and well packed .... Recommend the product and the store!
Great Toy, very soft and delicate, advise, recommend.
Girlfriend like it :)
GOOD
Compatible לתיאור, still not been used.
Super quality and fast delivery. Silicone is soft and very comfortable. Vibration is strong. Very well packed.
fast delivery. powerfull! good
Material: this incredibly soft water this only unpainted also excited. etc.. Vibration strength and good day real nylon No not yet used phone this light. ㅎ ㅎ
Still not tested, more delivery was super fast!! Product beautiful, material is delicious, looks Silk To play!! Ameiii
Very pleasant to the touch, strong vibration and modes of vibration is very unusual
This product is just amazing, the quality price is amazing.
I am satisfied product except that I have paid a surplus for the storage and when the product box arrived box was so damaged she is more useful.
I like it very soft to touch nice vibration , can feel it deeply in the body haven't use it but I think it's going to be great
Goes nicely, my partner is happy, very soft
Uff very good gives excellent orgasms and you enjoy a lot
Shop, which produces high quality toys that are nice to pick up and use. Reliable packaging allows you to understand what is inside. Convenient magnetic charging. The 10 modes on each side of the gadget. Both ends together not vibrate, the store put a 2 condom) weight gadget 184 grams. Buy happy! Thank you very much!
Wonderful item, Good Vibrations, material comfort, girl like, has a protection against water, quick Charge slihvoy!
The fan… my girlfriend said шшш so-so Try
it looks like fun! I haven't got to try it, other than turning it on to check that out works, but can't wait to try it. got here fast and works and is as described so I'll recommend