SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Works well, tested all night after reloading with very little sun. It remains to install them!
These are EXACTLY as expected and as described and I am very very happy!! There are a number of different flashing settings and I'll try them all out over time. Shipping time to New Zealand was amazingly fast. The only issue? They can tangle easily while unrolling and putting them up, so use care. Yes, it was annoying, but is completely expected. Once you've got them up, you'll usually be leaving them up anyway, so it was no issue at all really. Thank you store for a very positive buying experience!
All as in the photo, the product came quickly, everything works, I recommend
Material handle it with care excellent brightness easy and fast installation goes three times I buy store recommended thank you very much
The purchase is happy. there is a button on/off. like a regular Garland, it has different modes. At home I checked, closing the palm of the solar battery, the Garland did was
Thank you. Garland super. Small but so bright. Just delight. Very happy. The store and I recommend it.
What a nice garland. You look like a little motel, and when you start to unwind, you'll be swollen. Chose for the star sky such on a thin wire or with larger bulbs. It is necessary on a solar battery, so that there was no feeling of a toad for electricity. While hung as a New Year's decoration on the window, and on the first day noted a fairly bright glow. Unfortunately, winter frowning days do not contribute to stable charging of the solar battery, so the photos will not give full joy from the lights. Yes, and three-chamber glass funny adds the effect of comets. Well, that's how it came out. In life, usual flicker. On the starry sky will necessarily hang it. First, a very gentle flicker that does not attract eye attention. Secondly, the retreat between the bulbs is good, 10 cm. It is clear that they do not eat. You can choose 5 modes. You can turn it off at all. For even less quicity, you can choose the mode of AC flicker of bulbs. I liked it, maybe I'll buy another one
Shine much brighter if the sun charges well in the afternoon
Delivery without damage. Corresponds to the description. But everything is very small and low-power. As the main New Year's Garland is absolutely not suitable. It shines weakly, charging from the sun in the winter time is enough for 2-4 hours of subsequent work. The LEDs are located on a thin flexible wire like a wire, but neither serious bends nor strong twitching it has damaged. Manufactured quite qualitatively. With the store did not have to communicate
Well received on time. In perfect condition. I will leave another opinion after use.
Garlands really liked.. I'm delighted .. I will order more... Came very quickly .. Thank you very much...
I love that they are solar and I don’t have to remember to turn on and off. They have the different flickering motion selection too
Everything works fine. Frosts began. Everything covered with ice and snow and through ice and snow looks very nice at night. In cloudy days there is enough charge of an hour for 4. On sunny days-all night! Bravo! Let's see if the decoration will survive this winter and how many winters will last)))
Light up if they recharge on sunny day I put them on the white tree
Everyone received on time, hung on the street, corresponds to the description. But the battery does not hold much, in bad weather, two hours shine, and then weak and extinguish.
They are a pass, wet and still work have different flicker modes and if charged with sunlight, they are wonderful 100% recommended
Fast shipping. Led every 10 cm, Luminous part ~ 5 m, + 1.90 cm simple wire to solar panel. Shines surprisingly bright, I.E. You can use not only as decorative, but also as weak local lighting. 8 modes, of which 4 are smooth, in constant glow mode enough for a couple of hours, in flashing modes should shine much longer. In the package there is a pegs with fastening adjusting the angle of tilt
The Garland came quickly. Everything is in working order. Diodes are tiny and thin wire.