SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Cool suit, quality is good
Very cute baby girl dress. Thank you!
I arrive on time and in perfect condition, thank you this beautiful
I really liked the same as in the description. I came to Almaty in 3 weeks. Thank you orders satisfied
The baby 1.3 fine.
ok
The bodysuit is very cool, the fabric for summer is the same. We are 63 cm, we wear 68-64. The bodysuit is comfortable because the sleeves stretch well and the size will be well adjusted
Exactly the same as in the picture
Super jolie
Too cute .... I'm glad to be in the summer, exactly like the description. The knot/ribbon is not made... it is a long fabric to tie
soooo good thank you very muuuch
very good!
For this amount, a chic bodysuit. Of course there are not enough buttons at the bottom. If the diaper is changed, then you must completely remove. I took a few sizes larger, was very loose.
Great bodysuit, the only one without rivets❤The fabric quality is excellent, the sewing is flawless
Fresh screen
It looks like the picture, it's about size, it's very nice to buy, it came in 3 weeks
Good quality
I loved the size is a bit small because I ordered it size 12 months and my baby is barely 6 and it still fits but it is super cute and it arrived earlier than expected. Very satisfied with the purchase
Nice bodysuit, like it, but the bow is not assembled and not interesting
Wonderful!
Lovely good fabric
Beautiful, not so soft but beautiful fabric.
Nice, bright suit, daughter wearing little dollThank you store for fast deliveryOf course, this is right next to 7 months, height 70 cm, but just enough for the summer
Just like the description! And arrived before the estimated date! I recommend
A very beautiful body, thin fabric ideal for summer, arrived before the time indicated, thanks