SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, paid 10,82 dolars. It's been a month.
Very satisfied with the bottle. Previous bought in Moscow in sports. The store, it is different from this lack of packaging and division by M. The first broke for 2 months of pre-parking use (the spring on the lid flew out). Let's see how long this will last.
Delivery to Kiev-19 days. Ukrmail. Track tracked. The whole thing. Bottles are super, especially colors.
Looks stylish and high quality. Worth your money.
The bottle is exactly like in the photo, very pleasant to the touch. I'm happy with the purchase.
It has a smooth feel to it and beautiful color! no smell either and the lid works well, I'm satisfied thank you
It's been a month. Although previously ordered from the same store and then the parcel came for 2,5 weeks. Came in a box, with protective films, fully corresponds to the description.
Very good quality fast delivery
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The bottle is beautiful and neatly executed, only the color is slightly darker than thought. Put another sponge with a handle for washing, everything is civilized)
Worth very It is very good for running
Very fast delivery to Moscow. The quality is very high. Took for a gift, very satisfied
The bottle is great! Bought on 650 ml. There is no smell at all, which pleases. Came on time, there are no scratches, nothing superfluous. Clasp is reliable, the quality is super. I did not try in use, but I suspect that everything is super. I recommend definitely! If anything, I'll add a tip. To the store Thank you very much!
I liked the bottle very much. Everything is done qualitatively. Seller recommend. .
I love the color just like the Image looks pressive is soft to Touch product I recommend to 100 I ordered the 1 litre measurement and if the cylinder is long if your backpack is small take into account
Delivery is fast. Packaging without damage. The bottle is gorgeous. The material from which the bottle is made is velvety, pleasant to the touch, no unpleasant smell. I got a cool product. Respect to the store and the store. 5 +++++++++++ Shipping fast. Packing without damage. The bottle is gorgeous. The material from which the bottle is made velvety, pleasant to the touch, no unpleasant smell. I got a cool item. Respect to the seller and the store. 5 +++++++++++
Good Goods. Durable plastic without foreign smells. Good packing. Fast shipping.
My second purchase in this store. Everything is perfect, the bottle fully corresponds to the description. Very well packed, came whole, as a gift the store put a sponge on the stick for a more convenient wash from the inside.
22 days to Tomsk. I bought for 468r. With a coupon for 11.11 bottle is excellent! Pleasant coating, but also slips. The smell is weak, there is a new thing. It will. Took for the simulator, but closed... But I do not regret that I purchased this product! Recommend. Seller Thank you!
Beautiful comfortable bottles, quality at 5. in the dishwasher are washed without problems. The strap is not removable.