SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Good Cape, came in 2 weeks. Fully corresponds to the description. I do not know why there are many negative reviews. Fabric staple, natural, suitable for my parameters from 90-65-92 and on my mother (took for her) on the parameters 119-113-134 our 58-50 She is also happy, as for a beach robe, excellent!
Excellent robe/Cape for the beach. All right. The size is sooooo Democratic, the fabric is tactile pleasant. Especially claims ladies want to send a forest, or even further.
Love it
Good robe. Of course it's not c/b 100% and viscose, how can we write this synthetic with C/B, so called Blended cotton, but in general, size corresponds to. My size is 120 100 130. Belt included. Excellent naryadik and the Sea and home. Will be delivered in 10 days, the Miracles
This came super fast but the arms are so short. Like short sleeves. Nice fabric, pretty print, wish the arms were longer like the photo.
very pretty!
Beautiful fabric! Love it
Absolutely beautiful! Fast Shipping! Great Price! 5 ⭐'s!
Very fast shipping I’m 5’2 height and the cover touches the floor
Fast shipping, i am 168 cm and 55kg and looks perfect
I'm delighted. Yes, meatach, but I just got it) cageshevo fire. I'll take more. Rather would be at sea)))))
Great quality and material is really nice! Excited to wear on my vacation
A cool thing from viscose, not synthetics, which is rare for beach heads, in the heat the body will breathe (This fact became decisive when choosing). The processing of seams is good, there are no sticking threads. Add a leather belt (in the photo my belt, the belt of the store from the same fabric as the Cape)-and you can walk around the city in the heat. On height 170 length to the middle of the shin. Cape is happy as an elephant))
I love it a little big but I like it
Fast shipping. Excellent quality, pleasant to the body robe. You can portray in it at home of God))))) or wear on the beach! On height 160 length in the floor. The color is slightly with a green very pleasant. I'm delighted, I want to go to the sea!
The parcel arrived quickly, but the product inside was with a torn shoulder.
The fabric is pleasant, it should not be hot on the beach. Shipping fast. By color see for yourself)
Wonderful beach cover or just morning robe. Shipment was FAST. Color is bright and quality of fabric is amazing. I love it!
Got a cape. I was afraid I wouldn't like it. But in fact, everything worked out. The quality is like cotton. Very nice fabric and looks beautiful.