SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
I order 3 times. The quality is excellent. It comes in a couple of weeks
Some kind of hat is not a sensor and it was checked at home warm and not on the street on the door, where Minus 1. Batteries New 2. Modem in 3 meters The result: it will work once, there are no two and what batteries do not put the level on the same 0% and the single from the modem, even in a meter, it is still a bad connection. And there is a singalization of fuers W210 so it works normally in a room where there is 25 Frost and this sensor is a hut.
Have not tried but looks good and well packed. Rather fast shipment in 8 days. Recommended store
Works fine. Recommend
Fast shipping, packaged well, free of damage, good communication with store. Thanks
Everything is fine
It's super as always, it's not the first time I order.
Item as described. Of course I had to endure, because the instructions are in English. But they will tell everything on the Internet. Via the mobile Internet works a little later. Delivery on time. Seller Thank you!
Works fine. Delivery fast to pochtamat.
I am extremely satisfied already just seeing it in my hands. I'm waiting to test it and I would make a return!
Works cool
The sensor came from Russia, just in time, checked the sensor is working, delay when the door is opening for 2-3 seconds, batteries or batteries of the AAA standard for Operation need 2 pcs, they are not included in the kit, the sensor displays, in addition to the notification of the opening/closing of the door, the temperature outside and humidity. I recommend the store, the product is of good quality.
Fast and high quality
Order placed on 29 December 2022 and received on 3 January 2023. Door Sensor as described. Complies with the planned. I'm using it independently with the app of yours. Is sending an alert message. Instructions in English. It is designed for wifi 2,4 GHz
I have to prove it.
Good product. Clear delivery. I recommend it.
Everything is super working, I 've been waiting for such sensors for a long time.
Delivered quickly and good product and soundly packed. Thanks
The package has been received very quickly, in just two days. It's the second time I 've asked for them. It has a very compact size. It is well protected, I hope they work just as well as the previous ones. Will be used independently with the application.