SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
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Very, very, very!!! Beautiful set! Simply fabulous, the net is amazingly delicate, the stitching is even, the pattern is clear😍😍😍Me in size is only a part of all this mind-blowing combo, but less, alas, does not exist. I took size s and this is what happened according to the parameters: The bodice and panties are perfect for the chest and body 92 Harter not quite tight waist 67 The stockings are large for the girth of 50 and long for the height of the 165 Gloves fall off shoulder circumference 23 Specially for you, I was spinning with a ribbon, girls, so that it was convenient to choose) I hope it will come in handy! Oh, that would be size XS! Would buy all the other colors))
Cool color .. my parameters are 90 × 70 × 107... 75C .. height 170
Good fit size au 10/12 ordered large. Bra still a bit small for dd bust.
Cool kit)) delivered quickly, without silicone. The bodice is not comfortable, but this is clearly not for the holiday, so it will do, the gloves are narrow in the fingers, only on the thin ones. The pages on the belt are very high-quality, but the belt itself falls off easily. Panties in the size of synthetic
Excellent quality. Very beautiful set. On the parameters 86/70/98 I took M, I was afraid not to fit panties if I take S. The elastic does not grip, thongs, so you could take S. In the chest is large, but the overall appearance does not greatly affect, even though S would sit better
Let's go to the small rozmir (Cup in)
It's very beautiful, I can't wait to taste it. Size seems correct
176 cm and 65 kg kit-rozmir
Excellent. Bought in many colors. It’s exactly as the picture.
Super quality🔥!!! Buy advice👍
The kit came safe and sound. I ordered it to my wife, but I lost the size. M is more like S. the seller is still respect. I recommend it.
Great sexy fun look! fits well
Did not expect, the kit is very beautiful and of good quality. On the parameters 86/65/90 sat down perfectly. And gloves stockings are very comfortable.
The set is excellent, the size is 44 size fits. Quality is good, can be worn))
Gorgeous! Really jerk like me, a little big, in principle it always is. Quality is super!