SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Girls, the kit did not fit! Panties did not even measure, the label is in place. Any city of sdecom, MSK any Metro station, write to TG chuzzle_boom))
Excellent, very good product, good material and finish. It's very nice. I recommend it 100%
Very nice quality for this set, good finish impeccable size bra with whales metal: perfect. Superb transparency
Like again.
The kit is excellent!
Very nice together, perfect
Good quality linen, Size L approached the volume of the chest 100, waist 84, hips 104. height 178,78 kg. I wear 75c or 80b. In volume, even I like tighter, panties can be reduced! panties as in the picture. The bra is pity sewn from a double fabric and it seems more black is not transparent. It must be that the seam was hidden inside. But if The store reads, sew a lining of beige color of thin fabric, so it will be more beautiful. Or it does not need at all!!! In the picture there is no lining. In the middle of the bust there is a mesh, in the picture there is no. But the underwear still looks like expensive. Lace does not slip and do not interfere. Photo At This Add do not suggest:-(
The product is dugeVidpovidam 100%
Stunning kit, at its size m took L. Sat perfectly
One in one as in the photo. Very satisfied!
Linen class, only not as transparent as in the photo.
ok
Love the kit
Very, I liked it.
On the volume of the chest 90 (75D) on the cup is normal, but the girth is large, you need to suture
The quality of the gun, the size is perfect, I have 86/70/106 underpants as it should be, the belt of the class, the chest is off, I like the adjustable panties as a strap
The first time I order underwear from this platform and could not believe my eyes, what for such a price, there can be such super quality!!!!!
Good, beautiful and quality set. Size M fit on the hips-96 cm, under the chest 76, chest 90 looks good, on a full chest it would look awesome, but .... the children ate))) there is a little lace on the bust, need to be corrected!