SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
The purchase is very satisfied, everything corresponds to the description, connected immediately without any problems, it was packed well
Everything is fine!!! Chic tripod. Exceeded expectations.
Exactly what I wanted very good I recommend use is perfect for photos. and more fast delivery
It is not understood. Later write. Input bent. Had a different адапторами work that went fine.
Handy tripod. IPhone 7 + got normal. Remote complicated gets with stick and difficult to open to replace the batteries. All works. Safe packaging.
Delivery before less than a month. Fine quality, thick plastic, holding the phone tightly. A tripod is confident, legs rubberized. Light of different colors, the light is bright enough to maximum brightness.
The goods are normal as a stick and stand, the backlight is so-so. Very long delivery with change of point of issue and packing
Cool self stick, at first it was impossible to set the remote, thought not working. Read the reviews and found an explanation on your questions. It works, thanks to a quality product.
To the phone Redmi 9s connected. The bulb is working. Button works
Goods priishov shvidko (approx. city, Ukrposhta). Dugé yakinna is a packaging, all the receptionI'll check it out. Compact. We turn on a small temple to triage good. Perche is a liar-to the recess of the Mabut, to get to Dobra vistavliati, fiksuwati Abo, a pinoooo Ale can do a lot of practice. Zagalom is pre-war. I'm selling it!
Packed well, all together. All the functionality is not checked, is satisfied with!
A great product. Super fast delivery. Thank you. Immediately sent the goods.
Delivery about a month. Everything came safe and sound. Button on Bluetooth works. Backlight (after charging) shines with different shades. The phone is more stable if the central metal element is pushed down and put into the table. In general, for 600R a normal thing for a child.
What i love most is the light adjustment between white & warm also the brightness
The stick came on time. Day to day. It pleases. Well, what to say .... Figured it out. Works. For 600R. It will, but no more. Still liquid. The flashlight works... but I do not know if it makes any sense. If you push to the height, it will hardly hold the phone. You can take it. Recommend
fast delivery. happy customer. Good store thankyou 5*
Description fully meets the product. That stick is compact, well-made and light. It doesn't need any apps to be connected with phone. A mount for phone is strong even when you shake the stick. Cable and battery for remote are included. To pare it with phone via Bluetooth it is necessary to: turn on bluetooth on your device; press a button on remote for several seconds till blue light turn on; find tool named Selfie in your list of available devices and pared it with phone.
Satisfied with the button works via Bluetooth, lightweight, compact, hold up well, battery included. Flash works, has multiple cold and warm. Swivels
Fast shipping and all right. I 've tried it and it works fine. The light can be dimmed.
Great product, rather good quality and really useful item. It is in a larger part made of plastic, but seems solid. At the largest length possible it feels somehow unstable and might shake a bit, but still works well. This selfie-stick can hold a standard smartphone without a problem (tested on Xiaomi Mi 10T Pro and OnePlus 8 Pro). the remote control works OK and gets the connection to your smartphone quickly. Additional light is helpful, has about 5 modes and is enough to provide enough light in a dark place, at night also. Fajne, proste i użyteczne. Wydaje się solidne jak na selfiesticka choć na maksymalnej długości nieco trzęsie. Szybko się łączy bluetoothem z pilotem, stoi na równym stabilnie nawet na lekkim wietrze no i ma lampeczkę do doświetlenia fotek - 5 trybów świecenia. Za taką kasę to dobry wybór, kupione na wczasy, póki co testowane tylko parę razy na rowerze i w terenie. Polecam i pozdrawiam serdecznie wszystkich rodaków ;)