SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 3 weeks. Description is appropriate. On height 175 and weight 75 came well. Seller recommend
hello my friend! The product I ordered yesterday arrived. The delivery arrived faster than expected. The waist was perfect, and the length was long for a height of 172, so I had to get it repaired, so no pictures! But your product is really perfect.
I liked the pants it was for my father more it was big for him for me it was perfect, she and comfortable and does not heat up especially in the heat that Brazil does recommend
Fine jeans, as always everything is in size, long time with this store, without any complaints
Super jeans, Merci beaucoup
I order for the second time. All in size I wear 33. And ordered 33. stretch jeans. Stretch. Good quality. The store is respect.
Everything is fine, I do not remember how many jeans took in this store, I recommend, 105 kg, 180 height, 38 just, long a little
For such a price weight will go to summer for height 185 weight 92
Great jeans. For height 167 and weight 74 size 32 sat well. Delivery to Moscow Region 17 days, delivery in Russia was the company 5 post. Seller Thank you
Excellent, thin, summer jeans. The size corresponds to the table.
The first time I want to say that the store is a serious person, with whom you can talk about any kind of transaction. I ordered for the second time from this store because the goods are good, well packed, and I received the package directly at home by courier without any additional charges. The seller understood exactly what I wanted. I'm waiting for two more pairs of colorful pants that are in transit. Thanks to the store, thanks to the seller!!!⭐⭐⭐⭐⭐
It took 16 days to sleep, I made a little mistake with the size, 180 for height, 100 waist and weight 92 took 38, it was necessary to 36, now it is necessary to sew in the belt, light jeans, for summer-autumn
Fire jeans! Delivery 20 days! Size in size and height is suitable, not for the first time! And do not need to overpay)))
Salespeople are good .. the girl is good... everything in the photo is thin fabric can be brothers at the blitul will be short...
Spodnie cienkie. Ze streczem. Mam 171 cm wzrostu i 95 kg wagi. Wziąłem 36. Noszę 34-36 lub 52. Lekko szersze nogawki. Mogłem chyba wziac 34, ale ok. Do skrócenia nogawki ok. 7cm. Polecam. / Thin pants. With stretch. I am 171 cm tall and weigh 95 kg. I took 36. I wear 34-36 or 52. Slightly wider legs. I could probably take 34, but ok. To shorten the leg about 7 cm. I recommend.
Good, spring and autumn is the very thing.
Parcel with goods, reached the Chelyabinsk region in 28 days, from the date of payment. Jeans are excellent, I take it from this store for the second time. Jeans of medium thickness. Photo attached.
Jeans are thin, stretch, high fit, very good for summer. For my husband in Russian 54 size just. From 98, about 105. Height is 180, jeans are a little long, you need to cut a little, but this is not a problem.
I order the second one, I have a problem with the jeans being wiped, although this model has a relatively thin jeans no problem