SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
The order came quite quickly (16 days), although it went with other orders. Bracelet mega beautiful, but a little big on my little paw, it's trivial, I'll still wear it. In addition, the store put a rubber band, for which he thanks a lot: Z The order is very satisfied!
The bracelet came late. The store put a gift. Trifle, granddaughter is happy
nice and cute fast seeping i m happy.. and good store thanks seller ❤
The store sent the goods quickly. It came within two weeks. The quality is good, but that it should glow, does not glow. Maybe something's wrong. Seller recommend.
Exact bracelet to the image, it looks beautiful without illuminating, but illuminated it looks much prettier, loading easy and fast to be able to illuminate. The shipment was fast, I'm pretty happy
Came on time, really waited. Beautiful, even with a gift, elastic. A little big on my arm, holding on. I hope I will not lose :)
its beautiful, Beads are little small in size, fast shipping, only 10 days to Sri Lanka. It glows blue in color, but not too bright
Very beautiful bracelet. It looks very nice. On the hand it sits pleasantly.
Love it very beautiful and it works I gave onr to my mom she loves it and said it realy woeks.. Delivery was slow
Thank you, I haven't checked it shines in the dark yet.
The bracelet is good, quality, only I ordered Green and I sent blue.
Well packaged and super beautiful and super well in the dark
Are very linds
Buy shvidka shipping. To play in the dark. ONUKA is hitched. Katzapi are Inhumans.
Price-quality. Neat. It does not shine much, maybe it will be stronger in ultraviolet. On a thin wrist. Mo's been in two weeks.
All perfect. Thank you beautiful. Properly magically, fun. The store is very reliable. My recommendation.
Well, even though I'm a little tight even though I have a thin hand.
Cool bracelet, did not check at night, but it looks good. Thank you to the store for the pleasure in the form of hair rubber.
The bracelet is beautiful, with an elastic band, it fits perfectly on the hand. it does not glow much in the dark, it looks brighter in the photo (in the dark) than in reality.
I am very excited about the shipping, I take a little longer than due but it arrived, well packed in the bag, very grateful for the way you care the products to the customers❤️