SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Already the fifth went :) the previous one served 5 months, the maximum service life is 10 months, the minimum is 2 months. Pictured is the main reason for the failure. Water just breaks thin plastic. I ordered another one for myself, to replace it, because with color music and hands it is more fun to wash :)
Works glows, all colors of the rainbow.
it was delivered broken
Great adapter, kids like it very much.
It works as he says but it depends on where you put it, regular adjustment depends on the diameter but otherwise it works as he says at first it takes time to warm up but once it works well I love it
The delivery is super fast, fit for standard faucet, internal thread adapter and outer plus net with elastic band included, super product! Reacts to water temperature!
Reacts to temperature a little with a delay, but a cool toy. Kids love it
Glows, the thermal sensor works, but when the temperature changes, the color does not change instantly, but with some delay.
I came, put it, it works, when the temperature changes, the color changes, I don't know how much it will work, but cool, it will break-I will order a couple at once so that there is a stock...
A great gadget. It is best in terms of aesthetics to put on the kitchen mixer. He has a high gthrough. Revitalizes the interior, still the 21st century in the yard. But now the main thing is to expel a horde of murderers and looters from Ukraine.
I received the order on time! Even a little earlier than the announced date! Checked in the work, everything is fine! The color changes, depending on the temperature, it is convenient in the dark even clearly visible everything! Thank you for the product and fast delivery!
Great thing! Works, color changes from temperature!
Super product and super store. Fast delivery by courier. I highly recommend the seller and Aliexpres
aceptable
Great the product I really liked This very cute recommended to buy
The only thing left over the trim and the rubber works perfect because the one I have at home already has it and the filter or the rubber or the trim is not necessary, just the nozzle
It was a long time, but everything arrived at the Post Office during the time, I take it not for the first time, it glows cool, even in the office screwed on the tap, I definitely recommend this product and store