SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Excellent budget set. Unfortunately, for my wine is not particularly suitable, very tightly sits a cork and the strength of this opener is not enough to make the first jerk. Aerator cool, but plastic)
Excellent Device, everything works, you need 4 finger batteries. Everything is high quality, including a box. A great option for a gift.
Cool Super device.
Great opener, easy to use, for those who like practicality strongly recommend this opener, while not know how many wines to open with a refill hope the device is lasting.
7 days to Postamat in St. Petersburg, the track was tracked. The store sent for 4 days. Packed in a bag with a navel, the packing is whole, if anyone buys as a gift, then order. The seller is sociable. The product came without batteries, fully corresponds to the description. I recommend the seller and the goods.
Fast shipping and by agency. It takes only two days. Packed in bubble plastic. Quality product, good plastic. Good presentation: It comes all inside a cardboard box and all the items come in individual bags. It works properly. Also comes a paper manual where it explains the operation. Fully recommended.
Packed disgusting. In a soft Pu bag. The box came broken. I wanted to give it to you. Very upset. The order went long.
Shipping fast. Manufactured qualitatively, in appearance. I haven't tried yet.
Ordered 12.11. Got 16.11. I did not communicate with the store. Excellent corkscrew, works clearly. The thing really works, take it will not regret.
They inserted 4 batteries, buzzing, spinning, but they have not tried it yet. Pleasantly hit the delivery. Less than a week and the courier delivered home!
The corkscrew is just divine!!!!)))))) special vinyl took opens simply chic! I did not try the Cork (we drank everything). But leechka for the bottle in general fire! Does not broth, does not spill. In general, the mandatory thing in the house))))
Excellent Product arrived early and very well its packaging, works perfectly greetings from Montemorelos N. L. Mexican.
The goods went to Ukraine for a month. Quality suits, very convenient piece;)
The opener was clearly much larger than expected. In the photo there is a true size compared to a bottle of wine and a man's hand. Do you need this kind of opener? For sure, any corkscrew you will open the bottle much faster than this device. But to go to the party for friends, yes. Well, the gift will be good. Of the minuses, whether immediately came the broken cover of the battery compartment, or immediately broke when opening. The plastic is very fragile. Okay, not the undercarriage.
Came as advertised, purchase made in 19/11/2021 and arrived in 25/11/2021( 06 days run). Seller compriu its punctuality. like product.
I come fast. I know very good quality. And just like the store. Recommended
Fast delivery summer stock fell without both 왓 four more without works with your
The thing is of course super. But. Bad stormed, the box is crumpled, some of it fell out. The corkscrew works, but it's flimsy. I will not go to shoot. Seller recommendation to respect more reliable
It looks beautiful and the plastic is not thin. Externally, I'm happy with this thing! Of the minuses-you need already 4 AA batteries.
I tried it over because it's for a gift but the shipment was fast only 2 days late