SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Доставка до Ростов-на-Дону за 2 недели соответствует картинке и описания ! Довольно глубокий подойдёт даже мужчине ! Есть довольно большая челка ! Качество ещё не испытывала ! Но на картинке нижняя часть которая светлее выглядет намного пышнее !
Completely corresponds to the description, you can see of course that the wig, but I took it to wear under a cap or hat in winter. The hair itself is well combed, there is no cheap shine, the wig sits comfortably on the head. The store put the hair cap on. For this price is an excellent option. Delivery 2 weeks to Ukraine.
Came on the delivery date that was stated, It’s absolutely stunning on and styled, feels very natural for the price, Had lots of compliments already. I absolutely love it and I will be ordering more very soon, thank you so much
Very nice wig - good buy for this price. Shipped within 2 days from Poland.
The wig is very cool. It keeps very strong. Delivered very quickly in a week to St. Petersburg.
The item was a week earlier since, which made me very looking forward. Great goods, just like on the picture. I will sure order again
All Super, very well protected. Recommend
i love this parrucca !! i didn’t think i would’ve been able to swag long hair like this again but they are incredible !! the wig fits perfectly on me , (maybe because hair are very dark at the roots , just like my hair right now) and it’s very soft , versatile and lightweight <3 . i like that the cap underneath is dark too so that my real hair can be better disguised . the store put a white-skin colour-like cap in the bag which is very tight : perfect to wear w/ any kind of wigs !! the colour of the hair is super true to photo , bangs is short ; the balayage is super real and hair are comfortable .
Nice wig! Advise
парик супер доставили раньше установленного ср❤️ока всем огромное спасибо!
Super products as on the description delivered super quickly
Color as in the photo of the store, in my photos slightly brighter) certainly not for everyday wear, but for some special occasion-just super!
I liked it! No artificial shine. They look natural. Imitation of scalp in the same part of the wig. I personally did not get used to the hair just falling off my face-I want to prick them or cut them. But the wig itself minus the age of 10 years (I'm 48). When comb a little hair is normal. In the kit is a mesh for hair. Thank you store.
Nice wig! I came very quickly. Hair is tough, but for a photo shoot is an ideal option
Wig very cool, mega long hair, looks natural, little front with bangs too long but can ściąć, color very similar to natural
Cool wig, but for the photo, it is problematic to go out, it is visible unnatural parting, it is better to take an exit with a mesh line of hair growth growth growth,
Delivery is fast, less than a week, received in five. Beautiful very, but I did not fit a little color. To the store Thank you!!!
I liked the goods. No strong artificial shine. Long hair does not climb. Well combed. Large volume at the roots. As a gift put a hat. The order came on time.
Отличный парик. Волосы, как натуральные .Заказала здесь себе ещё один в другом цвете.
Excellent! To Barnaul (Altai) domchali for 7 days, and in the city was covered for 3 more days. Wonderful wig, the hair is gorgeous, very thick. But I did not go dark ombre, och sorry, that's if it was all light.