SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Super! All right!
Very beautiful and high-quality ring came quickly
Such a beautiful ring. Very fast shipping. I like it!
The most elegant ring. Very beautiful. The parcel came in 3 weeks.
Very very beautiful. I wish I could give 10 stars. I am in love with this rings I will order more
Very cool very beautiful just class
Very happy. The ring is beautiful, adjustable, not huge, it came in 3 weeks without damage. Recommend!
Оказалось чуть меньше, чем я думала, но кольцо всё равно прекрасно. Блестит и переливается на свету, к покупке рекомендую)
Beautiful product very pleased go also the golden order
It is very beautiful and came in around two weeks. It’s smaller than expected which is great, doesn’t take over the whole finger and it fits perfectly but not for my pinkie or ring finger. Overall it’s hella beautiful 100% recommend buying it.
Very beautiful, made good
Pierścionek jest śliczny. Bardzo szybko przyszedł. Dziękuję i polecam.
I took my order! All the description that here is-corresponds to the expected) very nice ring. Adjustable to any thickness of the finger. Of the 5 orders I made (from different stores), this came first. Thank you very much) I will continue to order from this seller.
Very nice ring. It is convenient that you can change the size.
Fantastically beautiful ring. Almost to pity for Carnival.
Anel lindíssimo e ajustável. A borboleta é média para grande, muito bem acabado, com brilho lindo e resistente, o vendedor enviou certinho e bem embalado. Amei!
The ring is cool, just like in the photo, you can adjust the size, looks expensive, with a set of earrings in general chic. Advise))
Identical to the description
The ring is very chic. Looks like an expensive costume jewelry. I recommend to everyone the store I will still order from him
Beautiful and durable! Adjustable well, no defects. It was a month and a half before Peter