SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Lanterns came well packed. Fast shipping. They work fine too. Advise)
Excellent lantern, attached on two-sided Scotch, now you can not turn on the light in the push. Wide sensor range. It came very quickly in the lenarea
3 weeks and a lamp in Moscow at the point of issue in Pyaterochka. It shines well. The case is metal and complete with a round magnetic sticker
All is well, the goods came on time, in working condition
Delivery to Pinsk 29 days!!! Track was tracked before delivery. Quality is good, everything matches! Works in the dark, shines 30 seconds... the magnet is very weak ..(((liked it!!! ))) All health and good luck!!! )))
Normally they work periodically you need to meet... In general, it will come down
Nice lamp. Installed under the mezzanine on Velcro. The magnet is weak. With its function copes. Lights the passage between the rooms.
Delivery month, track group parcel was tracked as in description all.
Excellent, same as the description.
Aún no la instalo, dejaré comentarios adicionales una vez que la pruebe. Llegó muy rápido, el proveedor es muy responsable.
It's like the description. Seller recommend. The goods came quickly.
Very cool! You pass by, the light lights up. Very convenient! With white light brighter, sharper, but it is because of the 'Shade 'of light. Yellow light is deaf. But both work for all 1000% I like!
Goods consistent with the description. Strong light and wide angle sensor. Recommend salesman.
Спасибо .товар пришел, продавца и товар рекомендую.
Many thanks to the store for the quality goods. At work there are absolutely no complaints, they work like a clock. Perform their function at 100%. Only one point is interesting, how will they react at minus temperature? And so in general and as a whole I recommend!
Everything is intact. Fast. Well packed.
Works well but a little dirty but the store is sociable and promised to make a discount for the next order.
Super thing! Plastic durable. A whole came, wrapped in a navel with instructions. No batteries. Shines very strongly, cold color. I will take from this store more! The sensor works. I am very pleased, I advise you to take it.
works exactly like described! turns off on its own, is bright but not too bright and the adhesive that it comes with is good. overall very happy!
Everything is fine. The parcel came quickly. Seller recommend