SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 3 tizhni. At the top of the hips 98 cm in the sky. Chervoni bylsh Burgundy coloura. Yakiste super.
I took it to my friend, I was a part of it, and it was a delivery. For 3 tizhni bring a Dodoma. Recommend
On the first glance-to put on the top panties
Very good purchase, have arrived soon, good touch and good price.
All yak in the photo. The same time I talk and have a bad time. Arrived garningly packed. Kolir Super, Yakish KLAS pidaras
On her 102 she took (M) sit very well, do not press, stretch well.
Comfortable fabric and excellent quality comfortable fabric on the body. I took a measure m more according to the recommendations.
For a dot. I know the trochs Good quality and nice to the touch. Bigger than l think
Exactly like the picture and looks cute can’t wait to wear them
Always on top !!! I 've been ordering it several times... Never disappointed
Excellent
As in the pictures
Shvidko came. It is expensive to wear a Garnay. I will behold, you will go around. My best seller for a product.
Super. Let's see how after washing. For the hips 86-90 I took M perfectly. In stores such 1 PCs. Cost at least as I paid for 3. the seller was answered and the size was selected. I'll order it again.
The briefs are great, not the first time I order. The delivery is fast.
Duge Garna Iakiste. Vidpovid photo.
Panties chudovi, thin. I didn't wear it anymore, I'll write the dodatkovy vidkug. Selling a new parcel, delivered a shvidko. Daughter
They are cute, comfortable, soft to the touch and are like the picture
I came to Kharkiv to the post office in a month, I order for my wife a second time, the quality is good, they do not stretch after washing.