SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress super fast delivery
As described. Recomended. I bought them in 4 different colours, good quality, sexy and confy to wear.
To R U t o e very very. To the body is pleasant, just like in the picture. Parameters chest 91,5/81,5. Waist 77. Hips 109. I was afraid that there would be little (I looked at the reviews, the girl on 110 hips was very much in obtyag) and took L. Probably you could take M, that B more on the body went, but it also looks like fire. In life, the folds of the dress look more harmonious than in the photo. The color is saturated Emerald, the fabric overflows. Fire, especially for 806₽. By the way, be vigilant. When I put it on, I pulled the puffs and pulled it out completely. They are not sewn inside, so I just blew them back and sewn to each other, now it's deliberate to hold on and at the same time imperceptibly) to iron only only
Wow! For its price 200% corresponds to the description and expectations. The fabric is pleasant to the body, nothing shines through.
It's a nice dress. It has a lovely soft pinkish tint to it.
Dress is nice, for me bust 98 cm, wiste 82 cm hip 106 sit perfect..fabric is not transparent little streche, but color is not so green mot so bright, little darker .
Like the picture, I love it.
The dress is beautiful. The fabric of very good quality. Well packed. All are…
Dress was stunning and true to size
The fabric is synthetic but nice to the touch, dressed in a very nice color and equal to photography. Size corresponding to the table and shipping was fast.
I love it, it arrived in 17 days in Mexico, earlier than expected indicated by the shipping date, I like the c smell and it looks good a loose little bit, if you like them very attached to the body a smaller size will be fine, the fabric stretch a little, do not communicate store. Measurements: bust 95 cm, hip 103 cm, height 155 cm.
my customer love it
Well received. But too much time
very good fit true to size wonderful color so soft in touch
The dress is just unreal! I fell in love! Words no more, just it's Ah @ enny!!!
Thank you for your attention
very nice Awesome