SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Отличная штука, заказываю уже вторую, качество на уровне.
Good brand item. The store is not very. I ordered the wrong address, canceled the order. Ordered repeatedly with delivery to 5ku. The seller ignored my message. Sent both orders and both by mail
Nice and practical device to connect audio amplifier with all other sources - tv, phone, planshet etc.
Month bought used the normal operation and noise safe handle hit four key code
Right after I got it, it was hooked up with my amplifier. It worked fantastic and sound was far better than I expected. It seemed that there was no distortion and loss of sound. It was really good buy. Thank you guys.
Arrived in a large package from ugreen, even without dents on the box, which is amazing, straight from the store bought. The RCA wire is 3.5mm thin, it will be visible with time, but the RCA on RCA is thick, which is very good. I'll add a review when I check for performance. Sellers are excellent, not my first order and all good quality.
Приехало очень быстро на кассу в пятёрку. Коннект хорошый. Звук тоже. Присутствует небольшой фон при простое. Aptx работает.
Produto de excelente qualidade! Funcionou de primeira e perfeitamente. O cabo RCA é sensacional. O vendedor enviou super rápido e protegido. Recomendo demais a marca e o vendedor!
Bluetooth Mini speaker support audio on it is working well working.
Very quickly came, although ordered the last, the quality is good, the plastic on the sides is not expensive, but in general for its money a good device
very good product thanks
Very good product. Thanks. Tested and working.
Very good, great quality worked very well in my Edifier undistorted and Miss quality.
Excellent sound quality! Recommended at 100%
Продавца рекомендую! Хорошая упаковка товара, быстрая доставка, до Калининграда 10 дней.
Fast shipping. Very good packing. Product worked very good, fast connection. Good sound quality. Good materials. Everything as explained in description. Worked very good.
Cheap price but 듦 new and good product for four. APT X is possible but found you request. 3.5mm out RCA out doing two outputs.
Ordered 11.11 took at the post office in Moscow 27.11. Packed well. It came whole. Included aux and power cable. I haven't plugged in yet. I'll add a review after connecting.
Ok, so the bluetooth receiver works as it should, there is no password pin for connection (for me it's a plus). Looks modern and high quallity product. Two cables in the box (for power, and audio mini jack). Working without any problems with POCO F3 and Doogee Mix. The range of the radio link is enough for me, no issues at all - I moved the phone around my flat (about 40sq meters). That's means strong 5 stars :) The package could be a little faster because it took 60 days to my door (PL).
Second time I ask, excellent product, it works perfectly