SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
I'm coming with a glass. It means to check the operation.-No.
The Bassus has a little price, so I always like the quality itself. 2 purchased for emergency use, tested and good!
I'm not doing it yet.
Excellent
I received the product quickly. The testing glass that came with the product broke easily. My hope is that I will never have to put it to the test
"O pratsiu, do not call rossibralasya with a knife for a belt of bespecki, ale nachlom is smashed! Cool Steakery at the subarunok of the South * * * * * * * * * * * * * * * * * * * * * * * * * *
Exactly as described, working very well, tested on glass plate sent (that was much thicker than normal glass car) and broke without effort
I order no longer for the first time, the quality is top class, very fast delivery
Very good material. I was surprised by the quality.
I said 5 days delivery, but it took 11 days to arrive! The product is satisfied.
The goods are very good quality! Corresponds to the description! Delivery fast! Seller recommend!
The design is also very good, and when I take the glass as a sample, I will crush it. The price is slightly higher than the Vesus Gata product, but it always shows the quality, so I buy it often.
Excellent product really breaks any glass tested and did not. much strength
Very good products!
Please help Ukrainian; One hour of Vini goods priyshov to Ukraine, M. Poltava for 20 dnev. The box is good packed, it is a sticker with an ulcer for a single and ohaina. In the box with the goods there are 4 stickers, sklo for the transfer of goods on the pratsezednity and zasib for the trimanbochetka Ka All Rosemary, Hammer pratsiu for the wound of the spring (slightly touched to the SCLA, hanging in the air). This is the line-easily cut the cord. On the curve, she's a patter, I'll help the goods with the goods can be found on the Carabin Abo's carabiner on the be-a yashass. Screeches with sinister elastic bands, good trimayureh. During the war, the goods arrived in Ukraine, Poltava, in 20 days
Still use the saw but fast shipping and good looking this dish
Product corresponds to description. Not tested and hopefully never need to :-) I am very happy with the product and this store.
Item that should come serial in the vehicles. Arrived sealed with the baseus quality.
This gift, hope you will not need, delivery very fast
Compact tool, polished and delivers what it promises. Worth the amount invested the benefit of having this apparatus for ready job security in a case emergency