SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
Quality on top. Came in two weeks. Will take more other colors.
Super cap, but very battered
Super fast, I like it!!! It's so amazing!!!!<3!!
A good cap, deep enough, the quality is excellent. It came quickly enough to ECB
This hat is so cute , it came quicker than expected
Immediately ordered 2 caps. Love them
I love ittttttt!!!!! It looks exactly like the picture
exactly as picture but thenhat is kind of off centered wish it was thoroughly inspected for quality
Very cool! Well packed was. A little stick out where you do not need to, but nothing, for its price is wonderful. Long buckle that allows you to adjust for any head size Advise!
Love it so much it’s mostly accurate! My fav hat
I liked it a lot it's the same the image I recommend
Baseball cap unisex stylish spring-summer 1969 is completely true fast delivery Many thanks to the store, my rating is 5 stars *****, I advise you this seller.
Very good quality, perfect size for women and is identical to the image. I like it very much.
I ordered two but one arrived,I applied for a refund which I got then I had to order another,the other one is still on it’s way. This cap is beautiful
I mean Kepka Kak Kepka… ..
Well now I am ready to be the most fashionable бомжом the area, take the boys cool cap
the cap is just wow, is exactly like the description, the store sheep the ca p in 2 or 3 weeks i think, i recomend it at 100°/°
Quality is good, I take the second one, I gave one. Seller recommend.
Howdy. I love the cap, it's exactly that in the description. The colors are a little softer, but I love it. He came fast, I couldn't miss communicating with the store. Thank you very much