SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. When available we provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship too. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.Covid restrictions effecting delivery not included
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. Some items excluded due to hygiene reasons
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of justbuyitshopper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Admin fees may apply
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Take care when choosing clothing by comparing size charts
Please do not send your purchase back to us unless we authorise you to do so.
All the charging ports work as intended. Came in a record breaking 1 week from all the way from china to Turkey. However you should know that magnetic charging is a slow technology so dont expect incredible results. For 19$ the product is definently a bargain.
In two weeks the parcel came to Moscow. Packing standard, as always crumpled, the stand survived, did not break. Works, I'm happy.
Everything is fine, quickly came to Moscow, before the deadline. everything works, let's see how long it will last
October 13 purchase, 18 arrived! Charging is good :) It's good to be able to charge in many ways!
Exactly as expected, received in 1 month at meeting, box a little abîmée but without damage. Works super fine for now, to see ds time... USB cable> USB-C is provided with but not adapter (j'utilise he my tablet clap) super funny my purchase. Board: well looking indications for charging multiple devices in mm time for nothing damaged.
It matches what is described, no need to contact store.
Able to charge 2 phone with 65 W 5 V adapter , try with 1 phone still not fast charging
Box crinkle brought in ohms. Shipping days jams. Wireless charger is in trouble, or simultaneous charging one side being well charging Charger line voltage lowered encountered as threshold. Product function is the No.
Thank you very much for the fast delivery and quality goods. All as described Made qualitatively
Very fast delivery , I highly recommend this :)
good quality only with original USB cable is charging too slow. after change cable work perfect! very Fast shipping - only 10 days between order and delivery
Charging charges very quickly. delivery is very fast for 1.5 weeks! took for 1357.
Arrived on the scheduled date. I turned it on so far. How quickly charges while I do not know. The unit is not included if anyone does not know
Pretty but charges my iPhone 12 very slow ! A little disappointed. But will still use
Exactly what the picture shows. It’s alittle flimsy but holds my phone well. Didn’t come with end piece but I have a lot in my house so that was fine. Looks good overall doesn’t charge that fast though.
Very cool! Everything works fine, removed a bunch of wires!) thanks a lot))) a little box was crumpled, but the main thing works)))
It's going great! Load everything at once. No need to be worried about connecting cables
Perfect! It works great! It takes care of nothing and transports very easily! I had a problem because the helmets didn't load, I contacted the store and in less than 24h gave me 3 options of what I could be doing wrong, and I fixed it! I recommend!
Everything works cool, the power bulbs do not interfere in the dark at all! All good!!!